Your Guide To Telephone Interview

Telephone interviews are a popular way of recruiting candidates for employment. These interviews are used to taper down the screening process of selecting potential employees. It is a great way of minimizing expenditure as far as interviewing out-of-town candidates are concerned.

It is important for candidates to be well prepared for phone interviews. The employer can call at any given time, hence preparedness to tactfully tackle all questions is a must. You are given a few minutes to answer all questions.

Telephone interviews are not as easy as they appear to be. One has to be well versed with telephone skills to be able to deal with all questions. Mock interviews are a great way of assessing your conversation skills on phone. You may request your family member or a friend to conduct such interviews for you. Thereafter, you can tape record the conversation and listen to it.

Using ‘ums’, ‘uhs’ and ‘okays’ in formal interviews are a strict no-no. Avoid using them. Make sure you rehearse answers to customary questions likely to be asked in an interview. Prepare in a way you would prepare for a regular job interview. Compile a list of comprehensive answers to typical questions relating to your background, strengths and weaknesses, skills, etc. Keep a pen and paper handy for making any notes. Also, keep a glass of water handy, if need be.

Remember to turn off ‘call waiting’ to avoid unnecessary interruptions. Switch off your music system and television. Keep your pets and children away. Request the employer to call on your landline if you face call drops on your mobile. Keep your resume handy to promptly answer any questions pertaining to your educational background, your accomplishments, etc. Smile all through the conversation. It portrays a positive image about you. Keep your answers short. Don’t forget to thank the employer.

Avoid smoking, eating or chewing gum during the course of the interview. Don’t ever interrupt the interviewer. When you address the person, use their title- i.e. Mr. or Ms. followed by their last name. Use the first name only if you’re asked to do so.


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